In an era where speed, reliability, and connectivity define our digital lives, Ziply Fiber has emerged as one of the fastest-growing internet service providers (ISPs) in the Northwestern United States. While many Americans are still stuck with slow DSL or congested cable networks, Ziply Fiber has been quietly building a modern fiber-optic infrastructure that delivers gigabit speeds to homes and businesses alike.
This article explores everything you need to know about Ziply Fiber—its background, coverage, technology, pricing, customer experiences, and future potential. Whether you’re considering switching providers or simply curious about the state of fiber internet, you’ll find all the essential information right here.
What Is Ziply Fiber?
Ziply Fiber is a regional internet service provider headquartered in Kirkland, Washington. Founded in 2020 after acquiring Frontier Communications’ Northwest operations, Ziply Fiber serves customers in Washington, Oregon, Idaho, and Montana.
The company’s mission is straightforward yet ambitious: to bring “Better Internet for All” by expanding fiber-optic connectivity throughout urban, suburban, and especially rural communities. Unlike traditional cable internet providers, Ziply relies exclusively on fiber-optic technology, which uses light to transmit data. This allows for symmetrical upload and download speeds, minimal latency, and a more reliable connection even during peak usage hours.
Since its inception, Ziply Fiber has invested hundreds of millions of dollars into upgrading old copper networks to state-of-the-art fiber systems, promising a next-generation internet experience for underserved regions.
The Story Behind Ziply Fiber’s Growth
The origins of Ziply Fiber are closely tied to Frontier Communications’ decline in the Pacific Northwest. When Frontier filed for bankruptcy and decided to sell some of its assets, Ziply Fiber’s parent company—WaveDivision Capital, led by broadband industry veteran Steve Weed—stepped in to acquire the network infrastructure.
Ziply officially launched in May 2020, taking over roughly 500,000 Frontier customers across the Northwest. From the beginning, the company focused on two key priorities:
- Upgrading existing DSL networks to fiber, and
- Expanding fiber access to new communities.
Within just a few years, Ziply Fiber had made substantial progress. The company has lit up fiber service in more than 170 cities and towns, reaching both metropolitan areas and small rural communities. Its rapid expansion and customer-first philosophy have earned it a strong reputation as a trustworthy alternative to legacy ISPs like Comcast, Spectrum, and CenturyLink.
How Ziply Fiber Works: The Power of Fiber-Optic Internet
To appreciate Ziply Fiber’s advantages, it helps to understand how fiber internet works compared to other connection types.
Traditional internet technologies, such as DSL and cable, use copper wires to transmit data as electrical signals. These older systems are vulnerable to signal degradation, slower upload speeds, and interference during peak usage.
Fiber-optic internet, on the other hand, uses strands of glass or plastic to transmit data via light pulses. This method is capable of carrying massive amounts of data at lightning speed over long distances without degradation.
Key Benefits of Fiber Technology:
- Gigabit speeds: Ziply Fiber offers plans up to 10 Gbps, far surpassing typical cable internet speeds.
- Symmetrical uploads and downloads: Perfect for video conferencing, remote work, and cloud backups.
- Low latency: Ideal for gamers and streaming enthusiasts who need instant responsiveness.
- Reliable connections: Fiber is less prone to interference or slowdowns.
- Future-proof infrastructure: Fiber networks can handle tomorrow’s bandwidth demands with minimal upgrades.
Ziply Fiber’s network uses a passive optical network (PON) architecture, which enables high-capacity connections to multiple homes with efficient data distribution and minimal energy use.
Ziply Fiber Internet Plans and Pricing
Ziply Fiber has designed a range of plans to fit different household and business needs. The company’s pricing is transparent, with no data caps, no contracts, and no hidden fees, which has made it particularly appealing in a market often criticized for overcomplicated billing.
Below is a general overview of Ziply Fiber’s residential internet plans (prices and availability may vary by location):
| Plan Name | Download/Upload Speed | Monthly Price (Approx.) | Best For |
|---|---|---|---|
| Fiber 100 | 100 Mbps / 100 Mbps | $20–$30 | Light users, streaming, browsing |
| Fiber 500 | 500 Mbps / 500 Mbps | $40–$50 | Multi-device households |
| Fiber Gig | 1 Gbps / 1 Gbps | $60–$70 | Gamers, streamers, smart homes |
| Fiber 2 Gig | 2 Gbps / 2 Gbps | $80–$90 | Power users, small offices |
| Fiber 5–10 Gig | 5–10 Gbps Symmetrical | $120–$300+ | Advanced users, tech professionals |
All plans include unlimited data, no throttling, and optional add-ons like whole-home Wi-Fi, Wi-Fi extenders, and VoIP phone service.
Ziply Fiber Availability and Coverage Areas
As of 2025, Ziply Fiber continues its aggressive expansion across the Northwestern United States. The company currently provides fiber service in over 170 cities and towns across Washington, Oregon, Idaho, and Montana, with plans for continued growth.
Major Cities Served by Ziply Fiber:
- Washington: Seattle, Everett, Bellingham, Spokane, Tacoma, Redmond
- Oregon: Portland, Eugene, Salem, Bend
- Idaho: Coeur d’Alene, Moscow, Sandpoint
- Montana: Bozeman, Missoula, Kalispell
Ziply Fiber is particularly noteworthy for its commitment to rural broadband development. Unlike large ISPs that focus mainly on urban centers, Ziply invests heavily in smaller towns and underserved areas where fiber access was previously unavailable. This dedication has made it a key player in bridging the digital divide in the Pacific Northwest.
Customer Experience: What People Are Saying About Ziply Fiber
Customer satisfaction is one of the most telling measures of any ISP’s success, and Ziply Fiber generally receives positive reviews for its speed, reliability, and transparency.
What Customers Like:
- Consistent Speeds: Users report that advertised speeds are accurate even during peak hours.
- No Hidden Fees: Ziply’s billing process is straightforward with no surprises.
- Excellent Upload Speeds: Many customers switch to Ziply for symmetrical upload/download performance.
- Reliable Customer Support: Although still growing, Ziply’s support team has improved steadily since launch.
Common Complaints:
- Limited Availability: Many potential customers outside the current coverage area are still waiting for access.
- Installation Delays: In high-demand regions, installation wait times can be longer than expected.
- Early Technical Glitches: As with any new ISP, some users initially faced minor service interruptions, though these have become less common.
Overall, Ziply Fiber has earned a reputation as one of the most transparent and trustworthy ISPs in its region—a refreshing change in an industry often criticized for poor customer service.
Ziply Fiber for Business and Remote Work
As remote work and digital collaboration continue to grow, Ziply Fiber’s business internet services have become a lifeline for small and medium-sized enterprises.
The company provides dedicated business fiber solutions that deliver high-capacity symmetrical connections, ensuring fast file transfers, secure cloud access, and seamless video conferencing. Businesses can choose from customizable packages that include features like static IPs, network monitoring, and priority technical support.
Why Businesses Choose Ziply Fiber:
- Guaranteed uptime and service-level agreements (SLAs).
- Scalable plans from 100 Mbps to 10 Gbps.
- Advanced security and data protection options.
- Local customer support teams familiar with regional markets.
For remote workers, Ziply Fiber’s symmetrical upload speeds make it an ideal solution for hosting video calls, sharing large files, and maintaining a reliable VPN connection—all essential for productivity in the modern hybrid work environment.
Comparing Ziply Fiber with Other ISPs
When deciding on an internet provider, it’s natural to compare Ziply Fiber with other major players like Xfinity, CenturyLink, and Spectrum.
| Feature | Ziply Fiber | Xfinity | CenturyLink | Spectrum |
|---|---|---|---|---|
| Connection Type | 100% Fiber | Cable | DSL/Fiber | Cable |
| Top Speed | Up to 10 Gbps | Up to 1.2 Gbps | 940 Mbps–1 Gbps | Up to 1 Gbps |
| Upload Speed | Symmetrical | 35 Mbps max | 30–500 Mbps | 35 Mbps max |
| Contracts | No | 1–2 years | Optional | 1 year |
| Data Caps | None | 1.2 TB | None | None |
| Service Area | Northwest | Nationwide | Nationwide | Nationwide |
As the table shows, Ziply Fiber’s main advantage lies in its symmetrical speeds and no-contract structure. While it doesn’t yet have nationwide coverage, its focus on quality service and fair pricing gives it a clear edge in regions where it operates.
Ziply Fiber’s Future and Expansion Plans
Ziply Fiber’s long-term strategy is focused on sustained growth, innovation, and community impact. The company has publicly stated its goal of bringing fiber internet to one million homes and businesses across the Northwest in the coming years.
To achieve this, Ziply continues to invest heavily in infrastructure, workforce development, and sustainability. By using energy-efficient networking technology and recyclable materials, Ziply aims to maintain a smaller carbon footprint than traditional ISPs.
Moreover, the company partners with local governments to improve broadband access in rural regions, ensuring that no community is left behind in the digital transformation.
Why Choose Ziply Fiber?
Choosing the right internet provider depends on speed, reliability, and overall value—and in these areas, Ziply Fiber consistently stands out.
Top Reasons to Choose Ziply Fiber:
- Blazing-fast fiber speeds up to 10 Gbps.
- Symmetrical uploads and downloads, perfect for creators and remote workers.
- No contracts or hidden fees, offering full transparency.
- Environmentally conscious operations.
- Dedicated local support with a focus on community.
- Future-ready technology designed to last for decades.
If you live within Ziply Fiber’s service area, the switch from cable or DSL is almost always worth it. Users experience faster, smoother, and more reliable connections—making streaming, gaming, and working from home significantly better.
Conclusion: Ziply Fiber Is Shaping the Future of Internet in the Northwest
As digital demand continues to surge, Ziply Fiber stands out as a pioneer in the push toward better, faster, and fairer internet. With a strong commitment to community, transparency, and innovation, Ziply is redefining what customers can expect from their ISP.
Whether you’re tired of unreliable connections or simply want to future-proof your home, Ziply Fiber represents one of the best choices in today’s broadband market. As it continues to expand across the Northwest, it’s clear that this young company is not just keeping pace—it’s setting the standard for what modern internet should be.
