In today’s hyper-connected world, fast and reliable internet is no longer a luxury — it’s a necessity. Whether you’re streaming your favorite shows, working remotely, gaming online, or running a business from home, having dependable connectivity is essential. That’s where Ziply Fiber steps in. As one of the fastest-growing fiber-optic internet providers in the Pacific Northwest, Ziply Fiber is quickly becoming a household name for people seeking ultra-fast speeds and stable connections.
This comprehensive guide will walk you through everything you need to know about Ziply Fiber — its background, services, availability, technology, pricing, pros and cons, and how it stacks up against the competition.
What Is Ziply Fiber?
Ziply Fiber is a telecommunications company that offers fiber-optic internet, phone, and TV services to residential and business customers. Founded in 2020, Ziply Fiber was formed after acquiring Frontier Communications’ operations in four states: Washington, Oregon, Idaho, and Montana.
The company’s mission is simple — to provide fast, reliable, and honest internet service without the unnecessary fees, slowdowns, or misleading promotional tactics that customers often experience with legacy cable companies. By focusing on fiber-optic infrastructure, Ziply Fiber aims to deliver symmetrical upload and download speeds — something traditional DSL or cable providers often cannot achieve.
Unlike older internet technologies that rely on copper lines, fiber-optic connections transmit data through light signals, allowing for gigabit-level speeds and minimal latency. That’s why Ziply Fiber has quickly become a preferred choice for tech-savvy consumers, gamers, and remote workers across the Pacific Northwest.
The Story Behind Ziply Fiber
The origins of Ziply Fiber are rooted in a mission to rebuild trust in the broadband industry. When Frontier Communications sold its Northwest assets, Ziply Fiber took over with a promise to improve service quality, upgrade infrastructure, and deliver exceptional customer experiences.
Under the leadership of CEO Harold Zeitz, Ziply Fiber invested heavily in fiber expansion projects across Washington, Oregon, Idaho, and Montana. The company pledged to bring gigabit-speed internet to hundreds of small and mid-sized communities that had previously been underserved or overlooked by larger ISPs.
From the start, Ziply Fiber made transparency and community involvement central to its operations. They promised no hidden fees, no data caps, and no promotional gimmicks — just straightforward pricing and honest service. Within a few years, Ziply became one of the fastest-expanding fiber providers in the region, with a growing reputation for reliability and fairness.
How Ziply Fiber Works: The Power of Fiber-Optic Technology
To understand why Ziply Fiber stands out, it helps to grasp how fiber-optic internet works. Unlike cable internet, which uses copper wires to transmit data as electrical signals, fiber-optic technology uses strands of glass or plastic that carry data via light pulses.
This difference results in dramatically faster and more consistent internet speeds. Because light travels faster and encounters less interference than electricity, fiber networks can deliver multi-gigabit speeds with very low latency — ideal for bandwidth-intensive activities like streaming, gaming, video conferencing, and large file transfers.
Ziply Fiber’s infrastructure is designed with symmetrical connections, meaning your upload speed is just as fast as your download speed. For remote workers, content creators, and gamers, this feature is invaluable. While many cable providers cap upload speeds at a fraction of their download rates, Ziply Fiber ensures a balanced experience across all your devices.
Ziply Fiber Internet Plans and Pricing
Ziply Fiber offers a range of plans designed to suit different needs and budgets. Pricing and availability can vary by region, but here’s a general overview of what customers can expect:
1. Ziply Fiber 100 Mbps
- Speed: 100 Mbps download / 100 Mbps upload
- Best for: Light internet users, small households, or those who mainly browse and stream in HD
- Price: Typically around $20–$40/month
2. Ziply Fiber 300 Mbps
- Speed: 300 Mbps download / 300 Mbps upload
- Best for: Households with multiple users, streaming 4K content, and online learning
- Price: Roughly $40–$60/month
3. Ziply Fiber Gig
- Speed: 1 Gbps download / 1 Gbps upload
- Best for: Power users, heavy streamers, gamers, and smart home enthusiasts
- Price: Around $60–$80/month
4. Ziply Fiber 2-Gig and 5-Gig Plans
- Speed: Up to 5 Gbps symmetrical
- Best for: Tech professionals, small businesses, or anyone needing top-tier performance
- Price: Starting at $90–$120/month, depending on region
All plans come with no data caps and no annual contracts, giving customers flexibility and peace of mind. Ziply also frequently offers promotions for new customers, such as free installation or discounts on the first few months of service.
Availability: Where Can You Get Ziply Fiber?
Currently, Ziply Fiber primarily serves customers in Washington, Oregon, Idaho, and Montana. The company’s footprint continues to expand rapidly, especially in smaller towns and rural areas where fiber service was previously unavailable.
While coverage is strongest in urban centers like Seattle, Spokane, Portland, and Boise, Ziply’s mission includes extending connectivity to remote communities. As of 2025, Ziply Fiber has announced dozens of new fiber builds and network upgrades, ensuring more people can access high-speed broadband.
To check availability, potential customers can visit ZiplyFiber.com and enter their address to see if service is offered in their area or if it’s coming soon.
Key Features and Benefits of Ziply Fiber
Ziply Fiber’s success isn’t just about speed — it’s about value, reliability, and transparency. Here are some standout features that make Ziply a strong competitor in the fiber internet market:
1. Symmetrical Speeds
Equal upload and download speeds are a game-changer for online professionals, gamers, and content creators. You can upload videos, host live streams, or join video calls without lag.
2. No Data Caps
Unlike some providers that throttle speeds or charge extra for exceeding data limits, Ziply offers unlimited data on all plans.
3. Transparent Pricing
Ziply’s pricing model is refreshingly honest. There are no hidden fees, surprise rate hikes, or long-term contracts — just straightforward monthly billing.
4. Reliability
Fiber-optic networks are inherently more stable than cable or DSL connections. Ziply’s infrastructure is designed to maintain strong performance even during peak usage times.
5. Environmentally Friendly
Fiber networks consume less energy and have a smaller carbon footprint compared to older copper-based systems.
6. Excellent Customer Support
Ziply’s support team is based in the U.S. and offers multiple channels for assistance, including phone, chat, and an online help center.
Ziply Fiber for Businesses
Beyond residential users, Ziply Fiber also caters to small and medium-sized businesses (SMBs). Its business plans offer high-speed connections that support cloud services, video conferencing, and secure data transfers.
Business customers benefit from:
- Dedicated account management
- Static IP options
- Advanced security features
- Scalable bandwidth options
- Priority technical support
For businesses operating in tech-driven or remote-work environments, Ziply Fiber’s symmetrical gigabit speeds help ensure seamless operations, quick uploads, and reliable connections for employees and clients alike.
Ziply Fiber vs. Competitors
When comparing Ziply Fiber with other internet service providers (ISPs), it stands out for its fiber-only approach and customer-friendly policies.
| Feature | Ziply Fiber | Xfinity (Comcast) | CenturyLink | Spectrum |
|---|---|---|---|---|
| Technology | 100% Fiber | Cable | DSL/Fiber | Cable |
| Speeds | Up to 5 Gbps | Up to 1.2 Gbps | Up to 940 Mbps | Up to 1 Gbps |
| Upload Speeds | Symmetrical | Up to 35 Mbps | 940 Mbps (fiber only) | Up to 35 Mbps |
| Contracts | None | 1–2 years | Varies | 1 year |
| Data Caps | None | 1.2 TB | None | None |
| Customer Focus | Transparent Pricing | Frequent Promotions | Varies | Moderate |
Ziply’s symmetrical upload speeds, no data caps, and contract-free plans give it a clear edge over traditional cable providers like Comcast or Spectrum. While availability is still limited to specific regions, its growing network and positive customer feedback position it as a strong alternative to larger national brands.
Installation and Equipment
Setting up Ziply Fiber is straightforward. Once you sign up, a technician visits your home or business to install the fiber line, connect the Optical Network Terminal (ONT), and set up the router.
Ziply offers both self-installation kits (in areas with existing fiber lines) and professional installation services. The process typically takes one to two hours, and the technician ensures everything is functioning properly before leaving.
For the best experience, Ziply recommends using its provided router, but customers can also use their own compatible devices. Ziply’s routers are optimized for fiber speeds, Wi-Fi 6 compatibility, and multiple device connections.
Customer Reviews and Satisfaction
Customer feedback for Ziply Fiber has improved significantly since its launch. While early reviews mentioned some growing pains during the transition from Frontier, most customers now praise Ziply’s speed consistency, reliable uptime, and responsive support.
Users particularly appreciate:
- Fast, consistent speeds even during peak hours
- Straightforward billing with no surprises
- Quick installation times
- Local customer service teams
Some customers in newly built areas have experienced service delays, but these are becoming less common as Ziply continues to expand and improve its infrastructure.
Future of Ziply Fiber
Ziply Fiber’s growth trajectory shows no signs of slowing down. The company has announced plans to continue expanding its multi-gig internet offerings and bringing fiber to thousands more homes across the Pacific Northwest.
In addition to expanding access, Ziply aims to innovate with next-generation fiber technologies, including 10-gigabit infrastructure and smart home integration tools. These advancements will further solidify its position as one of the top regional fiber providers in the U.S.
As digital demands continue to grow, Ziply Fiber’s focus on speed, reliability, and transparency ensures it remains at the forefront of modern connectivity.
Is Ziply Fiber Worth It?
If you live in an area served by Ziply Fiber, the answer is almost certainly yes. With competitive pricing, no data caps, and true fiber speeds, it offers tremendous value for households and businesses alike.
For streaming enthusiasts, gamers, and remote professionals, the symmetrical upload and download speeds can make a noticeable difference in performance and productivity. Combined with Ziply’s transparent billing and contract-free model, it’s one of the most customer-friendly ISPs available today.
Conclusion
Ziply Fiber is redefining what customers should expect from an internet provider. By focusing on high-speed fiber infrastructure, transparent pricing, and genuine customer service, Ziply has become a leading force in the broadband landscape of the Pacific Northwest.
Whether you’re tired of hidden fees, inconsistent speeds, or data throttling, Ziply Fiber offers a refreshing alternative — one built for the demands of modern digital life. As it continues expanding its footprint, more customers will experience the benefits of fast, reliable, and honest internet service.
Read more: Ziply Fiber Speed Test Results Real-World Performance Breakdown
